Shipping and return policies for Arure
- Shipping Info
All orders are shipped by La Poste (tracked shipping).
- France : comptez trois à cinq jours ouvrés.
- U.E./Switzerland : please allow three-seven business days.
- World : shipping time will vary depending on your country/state/city.
Don't hesitate to contact us if you have any question about shipping.
- Return Policy
Need to make a return? Please start to send us an email stating the reason of your trouble (please go on "Contact Arure" link, bottom right of the page). We'll reply as soon as possible.
- In case of defective product, you must send it back to us for inspection before a refund or exchange (only for the same product). All returns require a return authorization from us. All unauthorized returns will not be accepted.
- In case of proven loss, we will refund your full payment or re-send you your purchase (no extra cost) according to your wishes.